Shipping policy

Every StrikeLab order ships with free tracked shipping. No minimums, no surprise fees at checkout.

Delivery times

Most orders arrive within 3–10 business days of being placed. Orders are processed on business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.

Destination	Shipping cost	Estimated delivery
Canada	Free	3–10 business days
United States	Free	3–10 business days
Rest of world	Free	3–10 business days

Delivery estimates are not guaranteed. Occasionally, carrier delays, customs processing, weather or high order volumes can add a few days. If there's a delay on our side, we'll let you know by email.

Order tracking

As soon as your order ships, you'll receive a shipping confirmation email with your tracking number. You can follow your package on our Track Order page. Tracking can take 2–3 business days to show its first update after your order ships.

Multiple items

If you order more than one item, your order may arrive in separate packages. Each package has its own tracking number.

Customs, duties and taxes

Orders shipped outside of Canada may be subject to import duties and taxes charged by your country's customs authority. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Address accuracy

Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, email us immediately at shopstrikelab@gmail.com. If your order hasn't shipped yet, we'll update it.

Lost or damaged packages

If your tracking shows no movement for 10 business days, or your package arrives damaged, contact us at shopstrikelab@gmail.com with your order number. We'll work with the carrier and send a replacement or refund if your package is lost or damaged in transit.